Privacy Policy
1. Introduction
SatoshiLabs s.r.o. ("Trezor", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, products, and services.
2. Data We Collect
We collect only the data necessary to provide and improve our services:
- Inquiry information (name, email address) when you request device details
- Product inquiry data when you request device information
- Usage analytics (anonymised) to improve our products
- Support communications when you contact us
3. How We Use Your Data
We use your data to respond to inquiries, provide customer support, send product updates you have opted into, and improve our security and services. We never sell your personal data to third parties.
4. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to access, rectify, erase, or restrict processing of your personal data. You may also object to processing and request data portability. Contact privacy@trezor.io to exercise these rights.
5. Data Security
We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. Our firmware and backend code are open-source and independently audited.
6. Cookies
We use essential cookies to operate the site and optional analytics cookies to understand how visitors use it. You can opt out of analytics cookies via your browser settings or our cookie preferences panel.
7. Contact
For privacy-related inquiries, contact our Data Protection Officer at privacy@trezor.io or write to SatoshiLabs s.r.o., Kundratka 2359/17a, 180 00 Prague 8, Czech Republic.